So, this afternoon I go to Wal-mart ... let me outline my trip for you.
3:55 - Leave house
4:00 - Get to Wal-mart, return some items and do shopping
4:30 - Finish shopping, go to check out. I chose register #26 but, the cashier at #22 waved at me & said he could help me, and he had no line so, I went.
4:35 - Debit machine doesn't work
4:36 - I write a check.
4:37 - Machine for reading checks doesn't work.
4:38 - Cashier calls CSM
4:40 - CSM finally shows up, tries to fix everything still doesn't work.
4:45 - Cashier says, "Alright, we'll just go to another register and finish
everything up. I gave you your check right?"
I say, "Nope. I gave it to you and that's the last I've seen it."
4:46 - The search for the check begins. Now, during the next HOUR several managers, CSM's and other Walmart employees join in the search for my missing check #1029. Several solutions were offered:
"You could just leave and we could keep and eye our for it and
call you if it turns up." ...
comfortable with that! I don't want one of my checks floating around
Walmart with all of my information on it. Who knows who's hands it
could end up in.
These people seriously searched EVERYWHERE! The garbage, behind the soda machine, inside the drawer, inside the scanner, under the candy display ... everywhere. No check #1029. At one point a manager says, "Okay, well let me see where we need to go from here."
5:30 - They decide to check the film footage from register #22.
5:50 - I finally am able to pay AND complete my transaction
5:51 - I quickly leave the store.
TWO HOURS!!! I could not believe it. Apparently when the first CSM came to help and try to fix the machine he accidentally grabbed my check and crumbled it up with some other scraps of paper and threw it in the garbage.
Thankfully Kason was a perfect baby through all of this and just sat there watching everyone. I just couldn't believe it was happening to me though. The stupid thing is, apparently no one at Walmart communicates (suprise, suprise) and each time a new manger or CSM would walk by they had NO idea what was going on! It's like, "Come on people, use those walkie talkies!"
I hate Walmart. I pray we get a Target. This would never happen at Target ... would it?